• Home
  • Cancellation Policy

Cancellation Policy

png

Do you charge a cancellation fee for grooming?

At Goody 4 Paws we understand that life sometimes gets in the way and that appointments can get forgotten, which is why we send you a text and email reminder of your appointment 48 hrs before you are due.

Appointments can be re-arranged or cancelled up to 24 hrs before your scheduled appointment without charge.

If you contact us with less than 24 hrs notice then a cancellation fee of £10 will apply, If you simply do not show up then I’m afraid we will have to charge you the full cost of the appointment. As a small business, we unfortunately cannot afford to lose out on income for these appointments so please let us know in plenty of time if you can’t make it!